Terms & Conditons

Note: Khelo Bindass is Owned by Jaysmits FZCO UAE and Managed by Shree Datta Enterprises

Introduction

1.1 - These user terms and conditions (the "Agreement"), which include the terms expressly set out below and those incorporated by reference, such as the terms of the Privacy Policy and the Game Rules (as defined in section 9 below), form an agreement between you (the "User," "you," or "your") and Shree Datta Enterprises, including its licensors, subsidiaries, associates, affiliates, and partners (the "Company," "us," "we," or "our"). This Agreement governs your use of the products and services (the "Services") provided by the Company through the www.khelobindass.com website and mobile app (the "Platform") and associated software (the "Software"). By using any of the Services, you agree to all the terms of this Agreement.

1.2 - If any of the terms of this Agreement are determined to be unlawful, invalid, void, or unenforceable for any reason, it shall not affect the validity and enforceability of the remaining terms. Any failure or delay on our part to act or exercise any right or remedy with respect to a breach of any of the terms of this Agreement by you shall not be construed as a waiver of our right to act with respect to the said breach or any prior, concurrent, subsequent, or similar breaches.

Agreement

2.1 - Before using the Services, you must read, understand, and agree to all the terms and conditions contained in this Agreement. Only use the Services if you have read, understood, and agree to abide by its terms and conditions. If you have any questions about the Agreement, please contact us on email.

2.2 - We reserve the right to amend, modify, or change any of the terms of this Agreement at any time. It is advisable to regularly review these terms. We will give notice of such changes ("Notice") either by notification in a manner we deem appropriate or by posting the amended Agreement on the Platform. Such modifications may include changes to any of our Game Rules. If you do not agree with the terms of the amended Agreement, you may terminate your use of the Services by notifying us that you wish to terminate your accounts. Your continued use of the Services will be deemed to constitute your acceptance of the changes to the Agreement.

Ownership

Use of the Khelo Bindass (Khelobindass.com) name and any other names or marks associated with the Platform, the Services, or the Software is strictly forbidden unless it is with the express written permission of the Company. The Platform, the Services, and the Software, including their code, documentation, appearance, structure, and organization, are exclusive products of the Company, which retains all rights, tangible and intangible, to the Khelobindass.com website, the games therein, software, codes, copies, modifications, or merged parts.

Eligibility

4.1 - To use the Services, a User must register for virtual accounts as detailed under Section 6 of this Agreement and truthfully and accurately provide all mandatory information.

4.2 - To participate in Cash Games, you must satisfy the following criteria at all times:

  • You must be at least 18 years old and must not suffer from any disability or impairment that would prevent you from assuming the responsibilities contained in this Agreement or from participating in the Games offered as part of the Services.
  • You must be a resident of India.
  • You must ensure that it is legal for you to participate in Cash Games in the specific jurisdiction from which you are accessing the Services.
  • You must not be a resident of any of the following states: Assam, Nagaland, Sikkim, Telangana, and Andhra Pradesh ("Restricted Territories").
  • You must not be logging in from any of the Restricted States: "Eligible Territory" for all Cash Games except Rummy is defined as the territory of India excluding the states of Assam, Nagaland, Sikkim, Telangana, and Andhra Pradesh. For Rummy, the "Eligible Territory" is defined as the territory of India excluding the states of Assam, Nagaland, Sikkim, Telangana, and Andhra Pradesh. "Cash Games" are defined as any games that are part of the Services. All kinds of Games shall be collectively defined as 'Games'.
  • You must possess a valid PAN number, which will be associated with your account and which you will provide to us upon request.
  • 4.3 - Users who do not fulfil the above criteria are expressly barred from participating in Cash Games and would not be entitled to receive any prizes they may win as a result of participation in Cash Games.

    4.4 - You understand and accept that by viewing or using the Platform or availing of any Services, or using communication features on the Platform, you may be exposed to content posted by other Users that you may find offensive, objectionable, or indecent. You may bring such content posted by other Users to our notice, and we reserve the right to act upon it, at our sole discretion, as we deem fit. The decision taken by us in this regard shall be final and binding on you.

    4.5 - The User agrees and acknowledges that they can only access the game from territories that are not classified as Restricted Territories. Any access to our website or mobile application by the User from a Restricted Territory through the use of IP or GPS masking software such as Fake GPS location, Fake GPS, Location Spoofer, etc., will amount to a breach of our terms and conditions. This will lead to permanent blacklisting, deletion of the Username, closure of Accounts, and forfeiture of the entire Cash Balance, without any prior notice to the User. Furthermore, such actions are also a breach of applicable laws for which the User shall be solely liable to penalties (monetary and penal) under applicable laws. The Company is not responsible for the consequences on the User for illegally accessing our platforms by breaching our security protocol.

    4.6 - You agree and acknowledge that you are not a politically exposed person.

    4.7 - You agree and acknowledge that you have not been convicted of any crime.

    4.8 - You agree and acknowledge that you are not on the UN Sanctions list or work for a company that is on the UN sanctions list.

Description of Services

5.1 - We provide valid, registered Users the opportunity to access and play Games, including but not limited to online Rummy and Fantasy Games. The Company provides software and IT services to enable games of skill to be played with other individuals over the internet.

5.2 - The Services provided by the Company are intended solely to facilitate games of skill.

5.3 - The Company levies a charge ("Service Charge") for Cash Games from all users participating in said cash games. The Service Charge may vary from time to time and from one Cash Game to another.

5.4 - You acknowledge and agree that in compliance with applicable law, including the Central Goods and Services Tax Act, 2017, and the Integrated Goods and Services Tax Act, 2017, effective from 1st October 2023, and the rules framed thereunder, the Company will charge and collect goods and services tax ("GST") on the deposit (purchase) made by you on the Platform, at the rate of 28% or such other rate as may from time to time be prescribed under applicable law. The amount deposited by you on the Platform will be inclusive of GST, and the actual amount credited to your Deposits Account will be net of GST. The GST collected from you will be remitted to the appropriate authorities.

5.5 - In addition to Clause 5.4 above, you further agree that you will be solely liable for any other indirect taxes levied on the deposit or playing of any game as per applicable law or judicial pronouncement. We reserve the right to recover such indirect taxes from you. We also reserve the right to deduct such indirect taxes from your Cash Balance and remit the same to the appropriate authorities.

Your Account

6.1 - Each User's account shall be deemed to be compartmentalized into three virtual accounts (collectively, the "Accounts"): (a) All deposits made by the Users for playing any game, as set out below in Section 7.2(a), shall reside in the first virtual account ("Deposits Account"), any Bonus Amounts received in accordance with Section 23 of this Agreement shall reside in the second virtual account ("Bonus Account"), and any winnings in Cash Games shall reside in the third virtual account ("Winnings Account"). Your updated Cash Balance, including the eligible discounts, shall be duly reflected on the Platform.

6.2 - Your Accounts are to be used and accessed solely by you.

6.3 - You undertake that all the information provided by you at the time of opening the Accounts, or provided subsequently upon request by the Company, is true, complete, and correct. We are not obliged to cross-check or verify the information provided by you, and we will not take any responsibility for any outcome or consequence resulting from you providing incorrect information or concealing any relevant information from us. You further undertake to provide proof relating to any such information, including copies of documents such as your PAN card, or address and identity proof, upon request by the Company. You understand that the Company may take steps to verify any such information provided by you. Your continued use of the Services, including but not limited to your ability to make deposits and Cash Withdrawals in accordance with the terms of this Agreement, is subject to the Company's continued satisfaction that all such details provided by you are true, complete, and correct.

6.4 - You are prohibited from using the Services through Accounts registered in the name of any other individual.

6.5 - Should you attempt to open more than one Account, under your own name or any other name, or should you attempt to use the Services through any other person's Account, we will be entitled to close all your Accounts and bar you from accessing or using the Services in the future without notice. The Company reserves the right to monitor any effort to establish multiple accounts; in the event the Company discovers that you have opened more than one Account per person, all additional accounts will be closed without notice. Continued violation will result in the termination of all your Accounts, and the Company may void any associated winnings.

6.6 - You shall not share the password to your Accounts, or any other confidential or sensitive information associated with your Accounts, with any other individual. The Company is not responsible if your Accounts are accessed by others using your password or other confidential details or information. The Company assumes your responsibility in taking appropriate steps to select and secure your passwords by recommending having a strong password.

6.7 - You understand, represent, and accept that your Accounts information or any related materials will not violate the rights of any third party or give rise to any claim that another party's rights have been or will be violated as a result of the Company's use or publication of your Accounts information. You also understand that you will not be entitled to receive any royalties for the use of your Accounts information by or through the Company.

6.8 - You understand and accept that your participation in a Game does not create any obligation on the Company to give you a prize. Your winning is entirely dependent on your skill as a player vis-a-vis other players in the Game.

Cash Balance

7.1 - To participate in Cash Games, you are required to maintain a positive cash balance ("Cash Balance") in your Accounts.

7.2 - The Cash Balance will comprise two components: money residing in your Deposits Account and Winnings Account. Regarding this Cash Balance, you undertake and understand the following:

  • All credits/deposits to your Deposits Account (deposit/cash credits) made by you must be through the third-party payment gateway(s) made available on the Platform by the Company. The Company is not responsible for the authorization/denial of any such transactions, and such transactions are subject to and must be undertaken in accordance with the terms and conditions specified by such third-party payment gateways. The Company may, however, reverse any transaction, in which case the relevant amount would be refunded to the instrument/account used to perform the transaction.
  • Users agree and acknowledge that all credits/deposits in the Deposits Account shall at all times be held by the Company in trust, for and on behalf of the respective Users until such amounts are deducted from the Deposits Account to enable the Users to participate and play Cash Games.
  • All deposits must be made through instruments/accounts that belong to you and are in your name.
  • All transactions on the Platform must be conducted in Indian Rupees.
  • Any winnings in Cash Games will be credited exclusively to the Winnings Account. Any Bonus Amount shall be credited exclusively to the Bonus Account in accordance with Section 23 of this Agreement. The Bonus Amount can only be used to avail of a discount on entry fees required to play Cash Games and is not withdrawable. The winnings can either be withdrawn in accordance with the terms herein or used for participation in Cash Games.
  • The calculation of winnings credited to the Winnings Account depends on the rules of each Cash Game type. In the case of rummy, the winnings credited to your Winnings Account shall mean the total prize money shown on the game table, reduced by the amount used from the Deposits Account and Bonus Account to participate in that Cash Game. From the remaining amount of the prize money, the amount used from the Deposits Account will be credited to your Deposits Account, and the amount used from the Bonus Account will be credited to your Bonus Account. In other Cash Games, the winnings credited to your Winnings Account may be the total prize money shown on the game table. You are required to check the rules of each game for more information. The prize money shown on the game table is the sum of the entry fee (by whatever name called) paid by all participants in the game, reduced by the Service Charge.
  • Users agree and acknowledge that the Company shall facilitate the collection and receipt of the winning amount from the other participants in the Cash Game and transfer it to the winner. The Company shall hold the same in the Winnings Account, in trust for and on behalf of the winner until such time as the User may decide to utilize it to play a Cash Game or withdraw the same, in accordance with the terms and conditions of this Agreement.
  • A cash amount corresponding to the aggregate of the amounts in Accounts of all Users is maintained in unencumbered and non-interest-bearing bank account(s) by the Company at all times, separate from other funds of the Company. Such Cash Balances are available to be played to the extent of the amount lying in the Deposits Account or be withdrawn to the extent of the amount lying in the Winnings Account at any time by Users, subject to specific restrictions contained in the Agreement. To the extent permitted by law, the claims of Users over amounts corresponding to their Cash Balances will be given preference over all other claims.
  • Any withdrawal of amounts from your Accounts ("Cash Withdrawal") may be carried out only in accordance with the terms of this Agreement. Cash Withdrawal can be carried out only from the Winnings Account and not from the Deposits Account or Bonus Account. For clarity, any amount lying in the Deposits Account and the Bonus Account can only be used to play Cash Games and cannot be withdrawn.
  • User's relevant details required for the processing of payment from Khelo Bindass to the user's account will be shared with our payment partners.
  • The Company may impose daily/per-session limits or other types of limits upon your ability to perform deposits or Cash Withdrawals to encourage responsible play and prevent unauthorized or illegal activity. You will be informed of such limits when they are imposed and will also be informed of any changes to such limits. While you may request that such limits be modified, the Company reserves the right to impose and modify such limits at its sole discretion.
  • Cash Withdrawals may be requested by you at any time, subject to any limits which have been imposed and in accordance with the terms and conditions of this Agreement. Cash Withdrawals cannot be made by you to a bank account that is located in a Restricted Territory. Any unrestricted Cash Withdrawal shall be affected by the Company by way of bank transfer to your bank account. Your preference in this regard will be given due consideration. Please note that any Cash Withdrawal will be affected by the Company only in favour of an Indian Rupee account in your name. KYC verification is mandatory as proof of identity for making withdrawals from your Account to your bank/wallet account. KYC verification may be done through the Platform by providing certain details: (i) a photograph of a valid government ID (Aadhaar Card, Driving License, PAN Card, Voter Card, Driving License, etc.); and (ii) other User details.
  • The Cash Balance does not carry any interest. The Cash Balance is not transferable or negotiable, except to the extent expressly permitted by the Agreement. Further, no Cash Withdrawal will be allowed from the Cash Balance associated with the Accounts of each User unless the relevant User has played a sufficient number of Cash Games (as determined solely by the Company in its discretion and revised from time to time) subsequent to the last recorded cash credit.
  • Except as provided under section 19 of this Agreement, no Cash Withdrawal would be permitted from the Deposits Account and the Bonus Account. Cash Withdrawals may be permitted only from the Winnings Account, garnered by participation in the requisite number of Cash Games (as determined by the Company in its discretion). To clarify, any Cash Withdrawal would be permitted exclusively from the Winnings Account. When the respective User chooses to withdraw such winnings from the Winnings Account, the Company, on receipt of the request in the specified form, will transfer the specified amount to the User.
  • Deposits made for participation in the Cash Games are not available for Cash Withdrawals and may only be utilized to gain a seat on the table or in a tournament. Thus, no Cash Withdrawal is permitted from the Deposits Account.
  • Accordingly, while adding money from the Cash Balance to gain a seat on the table or in a tournament, the non-refundable component (i.e., the amount in the Bonus Account and the Deposits Account) gets deducted first, followed by the refundable component (i.e., the Winnings Account) to ensure the maximum possible part of the leftover amount in the Cash Balance is available for refund through Cash Withdrawal.
  • In the event that, for a period of more than 365 days, you: (i) maintain a Cash Balance and (ii) fail to participate in a Cash Game, the Company, in its sole discretion, reserves the right to forfeit the entire amount in the Deposits Account or otherwise deal with such amount as it deems fit.
  • Further, the Company shall refund the entire amount in the Winnings Account (lying for more than 365 days) to your bank account available with us. In case of non-availability of your bank account details, the Company may require you to provide those details to process the refund. In case of non-submission of bank account details within the scheduled time, the Company, in its sole discretion, reserves the right to forfeit the amount in the Winnings Account or otherwise deal with such amount as it deems fit. In case of forfeiture, the amount forfeited by the Company shall be considered as the gross amount charged, inclusive of Goods and Service Tax (GST) as may be applicable. These requirements and provisions may be modified from time to time in accordance with changes to relevant tax and other laws.

    7.3 - a) Your winnings shall be subject to internal checks (including fraud checks) as per our policies and shall be released to your Account after all checks are cleared, within a reasonable time. In case you are found to be involved in any fraudulent activity, the Company shall have the right to forfeit your winnings of the said game. The Company retains the sole right to determine what constitutes fraudulent activity, and its decision in such matters shall be final and binding. b) The Company is obligated to deduct tax at source ("TDS") on net winnings in Cash Games in accordance with the TDS Policy.

    7.4 - We reserve the right to amend, modify, or change the rules at any time without prior notice to the User. By registering and/or participating in any game, you agree to the Rules. It is clarified that, even in rummy and all Games, the company's service charges are deducted from the winner's winnings amount prior to crediting the winnings in the user's Winnings Account.

    7.5 - You acknowledge and agree that the decision of the Company in case of any dispute regarding winning and disbursement of prizes shall be final and binding on you.

Miscellaneous

8.1 - You are prohibited from:

  • Undertaking any activity through the Services, the Platform, or the Software that may be construed as money laundering (either under the Prevention of Money Laundering Act, 2002 or otherwise), including, without limitation, deliberately losing Cash Games to particular User(s), other forms of collusive or fraudulent activity designed to transfer funds to or from other individuals, or making deposits through a credit card or similar financial instrument and attempting to make Cash Withdrawals in another form without participating in Cash Games.
  • Posting, publishing, or otherwise making available to other Users through our Services, Platform, or Software, any content that is obscene, defamatory, illegal, prejudicial to the Company, or otherwise deemed offensive by the Company without being illegal.
  • Undertaking any activity that may be harmful to other Users or interfere with the functioning of the Platform, the Software, or the Services, including but not limited to attempting to decompile the Software, intercept communications with the Platform, attempting to mask or spoof your IP address, or uploading or spreading viruses or computer contaminants (as defined in the Information Technology Act, 2000 or such other laws as may be in force in India).
  • 8.2 - Employees, directors, consultants, and agents of the Company, and any of their immediate relatives, are prohibited from participating in Cash Games in any manner, except for such pre-designated employees for whom limited participation may be required in the course of their employment for the purpose of testing under a monitored environment.

    8.3 - When putting up a profile picture, impersonating another person, such as a celebrity, is unlikely to be unlawful except in situations where the law specifically provides so. Some such situations entail fraudulent impersonation for deceit, copyright infringement, and defamation. Hence, the choice of profile picture and its ramifications are at the player's discretion.

Game Rules

You agree to abide by the rules and regulations of each of the Games as published and periodically updated (the "Game Rules"). You should ensure that you have read and understood the rules and regulations of the Games. These Game Rules form part of the Agreement and can be found on the 'About Games' page of the Platform. Please read them now before using the Services. We may, from time to time, make additional Game formats available as part of the Services. This Agreement will apply to any Game Rules relating to such Game formats. We will let you know about, and give you the opportunity to read, such Game Rules at the time of introducing additional Games to the Platform. We reserve the right to determine the results and winners of each of the Games in accordance with the Game Rules. By registering and/or participating in any Game or tournament, you agree to these determinations. We will post lists of winners on the Platform following each Game.

Technical Issues

10.1 - It is clarified that, once any amounts are put in the game table to participate in a Cash Game, under no circumstance would the same be returned to the Accounts. Upon the successful completion of the Cash Game, the winnings would be transferred to the Winnings Account of the relevant winner.

10.2 - However, in the event of a server crash, breakdown, software defect, technical failure, or any other failure attributable to the Company or otherwise, including any natural disaster or other act of God, which results in disruption to a Game, such Game shall be cancelled and the amounts put in the table to participate in the Cash Game will be refunded/returned to the Accounts. The Company will, under such limited circumstances, have the sole discretion to refund the amounts put in the table by the Users for participating in the Cash Game in their respective Accounts from where such amounts have been withdrawn, and no Service Charge will be levied upon such Game. You accept that the Company is not liable to you in such cases in any manner, except to the extent hereby stated.

10.3 - In case of any technical snag or glitch, we reserve the right to withdraw the contest (game/tourney/leaderboard) at any time without prior notice and without liability. In case of any dispute, the decision of the Company shall be final and binding on you.

10.4 - In case of any uncertain circumstances, climatical conditions, mishaps, etc company has sole responsibility to terminate all services and the settlements of the amounts will be proclaimed / settled accordingly to the situation.

Intellectual Property

11.1 - All rights, tangible and intangible, including copyright and other intellectual property rights, with regard to the Services, the Platform, and the Software, and any content or information displayed or contained therein, belong exclusively to the Company unless expressly provided otherwise. The Company is merely permitting the User to play Games online and not use the same for any other commercial gain, and no rights of any nature whatsoever are being passed on to the user by virtue of permitting them to play the Game. Using the Services, the Platform, and the Software does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Platform, Software, or the content or information you access.

11.2 - While the Company retains all rights, including copyright, over any content which may be generated by Users, including but not limited to the contents of chat messages or message boards/forums ("User-generated Content"), you acknowledge that the Company is not responsible for such User-generated Content. You understand that you will be accessing such User-generated Content at your own risk and will not hold the Company responsible for any obscene, defamatory, illegal, or otherwise offensive User-generated Content which may be displayed or accessible.

11.3 - Our Services, Platform, or Software may display content that does not belong to the Company. The Company is not responsible for such content, and this content is the sole responsibility of the person or entity that makes it available.

Breach and Consequences

12.1 - You acknowledge and agree that in the event you commit a breach (as may be determined by the Company in its sole discretion) of any of the terms of the Agreement, or the Company in its sole discretion determines that your continued access to the Services is prejudicial to other users or public interest, the Company may take any one or more of the following steps:

  • Suspend or delete your Account(s)
  • Bar you from using or accessing the Services in the future
  • Forfeit any Cash Balance(s) associated with your Account(s)
  • Impose restrictions upon your ability to play certain types of Games
  • Report any suspicious or potentially illegal activity to legal or governmental authorities, and to entities including banks, payment gateways, processors, or other financial institutions or intermediaries.
  • 12.2 - Any such actions as enumerated above which may be taken by the Company would be without prejudice to any other legal or equitable rights/remedies available to the Company.

Limitation of Liability and Indemnity

13.1 - The Company shall not be liable for any claim, loss, injury, or damages (direct, indirect, incidental, or any other kind whatsoever) arising from or in connection with your use of the Services, the Platform, or the Software.

13.2 - Notwithstanding anything to the contrary contained in the Agreement, you agree that our maximum aggregate liability for all your claims against us, in all circumstances other than for valid Redemption of any Cash Balance in your Accounts and technical issues explained under Clause-10 above, shall be limited to Rs. 2,000/- only.

13.3 - You agree to indemnify and hold harmless the Company against any claims, actions, suits, damages, penalties, or awards brought against us by any entity or individual in connection with or in respect of your use of the Services, the Platform, or the Software.

13.4 - If you have an issue within a particular game (which shall bear a specific game ID), you are entitled to report such an issue to the Company within 60 days from the date you played such game (in which you faced the issue). The Company will not entertain, act upon, or follow up on complaints specifically relating to issues reported by you beyond 60 days from the date on which you played the concerned game.

Disclaimer

The Company expressly disclaims all responsibility and liability for any harm resulting from:

  • Your participation in, or cancellation of, any Game
  • Any activity or transactions with third parties whom you may have connected to through the Services, the Platform, or the Software, and
  • Any User-generated Content, including any violation of intellectual property rights with respect to such User-generated Content

Warranty

15.1 - The Company makes no warranty or representations about the accuracy or completeness of the content contained on the Platform, the Services, or the Software. The Platform, the Services, and the Software, and all content, materials, information, services, and products contained therein, including, without limitation, text, graphics, and links, are provided 'as is' and without warranties of any kind, whether express or implied.

15.2 - The Company disclaims all warranties, express and implied, regarding the merchantability, fitness for a particular purpose, non-infringement, and freedom from computer viruses of the Platform, the Services, or the Software. The Company does not represent or warrant that the functions contained in the Platform, the Services, or the Software will be uninterrupted or error-free, that defects will be corrected, or that the Company or the server that hosts the Platform, the Services, or the Software are free of viruses or other harmful components.

15.3 - The Company also reserves the right to limit your use of the Services or participation in any Game or terminate your Account if it determines that you have intentionally caused any malfunction or disruption of the Services. [The Company is not liable for any potential winnings from any unfinished Cash Games]

Additional Charges

Certain additional charges may be levied upon you by the Company, or by payment gateways, banks, or other intermediaries, at the time of making deposits and Cash Withdrawals. You agree to pay any such additional charges, which may vary between various banks, payment processors, or other intermediaries.

Use of Services

17.1 - Commercial use of the Services, Platform, or Software is strictly forbidden. The User is only allowed to use the Software for his/her personal entertainment. Under no circumstances shall a User be permitted to use his/her Accounts for any purpose other than for playing the Games.

17.2 - The User may not attempt to modify, decompile, reverse-engineer, or disassemble the Software in any way. The use of external player assistance programs or artificial intelligence, including, without limitation, 'robots', is strictly forbidden in connection with the Services, the Platform, the Software, and the Games. All actions taken in relation to the Games by a User must be executed personally by the User through the user interface accessible by use of the Platform and/or the Software. You agree that Shree Datta Limited may take steps to detect and prevent the use of such programs, robots, or any form of artificial intelligence. Such action may include, but is not limited to, the examination of software programs running concurrently with the Company's Software on the User's computer.

17.3 - Your continued use of the Services will be deemed to constitute your acceptance of receiving important information, be it account information, promotional or any sort of notifications, either by SMS, email, or any other modes as deemed fit.

SMS Alerts

To receive SMS Alerts from the Company, you need to register with us by signing up on the Platform. Although all SMS Alerts from the Company are complimentary, message and data rates may apply. Depending on your text plan, you may be charged by your carrier.

Privacy Notice

You can review our privacy policy.

Collusion and Fraud Prevention

To ensure fair play for all users of the Services, the Company has taken steps to prevent collusion with other players to win, lose, or otherwise determine the outcome of a game. By accepting the Agreement, you agree not to play any game in partnership with or by communicating with other players to give undue benefit to yourself or other players. If a player is found to be involved in such activities, the Company has the right to withhold the Cash Balance in your Accounts and to cancel and close the Accounts without any communication to you. The Company retains the sole right to determine what constitutes collusive or fraudulent activity in relation to the Services, and its decision in such matters shall be final. If the Company finds collusion, fraud, or any other unfair practices, it has the right to cancel any such Games, block the players from playing together on a table for a specific duration of time, and/or refund the points/amounts involved in any such Games.

Play Responsibly

The Company adheres to responsible gaming practices to ensure the safety of customers within the system and promotes responsible play. We are committed to integrity, fairness, and reliability, and always strive to prevent gaming-related problems. Limiting purchases made by customers is one of the features of our responsible gaming policy.

Customers set their own Purchase Limits at Khelo Bindass for Daily, Monthly, and Cumulative Cash additions. They have the flexibility to increase/decrease these limits to control their level of involvement in the game, subject to the KYC process. This involves providing additional KYC documents to increase their purchase limits.

In cases where the Company determines, at its sole discretion, that a user is not playing responsibly, it may close, deactivate, or delete the account and temporarily or permanently terminate the services. It's important to note that the Company's decision in such matters is final and binding on the users.

Refunds

The Company may, at its sole discretion, process refunds under the following circumstances:

Erroneous/Accidental transactions: In case of accidental or erroneous deposits or similar events where the transaction amount remains unutilized, you may request a refund within 2 weeks of initiating the transaction. The Company will determine, at its sole discretion, the genuineness of the refund request and process it within 2 weeks, provided you have the corresponding Cash Balance in your Accounts. Refunds will be issued only to the instrument used for the deposit transaction; no alternative refund methods will be entertained.

Fraudulent transactions - transaction amount unutilized: If a fraudulent deposit not authorized by you is credited to another user's account and the funds remain unused, the Company will process the refund request within 2 weeks after verifying its genuineness and ensuring the corresponding Cash Balance is available. GST collected on any deposit, as per applicable law, will be remitted to authorities and won't be refunded.

Fraudulent transactions - transaction amount utilized: In case of a fraudulent deposit credited to your or another user's account where the funds have been utilized, the Company will cooperate with banks and authorities. No refunds will be processed in such cases; your recourse will lie with the issuing authority of the credit instrument.

Disconnections

24.1 - The Company is not liable for network disconnections on the User's computer or external networks. If a Game is disrupted, the Company will cancel it and refund points or cash, regardless of the Game's status.

24.2 - During Cash Games, users are responsible for risks like internet disconnection, communication interferences, game or software lagging, and problems related to their own computer or network connection. Except for server crashes, the Company doesn't take responsibility for user disconnections.

Third Party Sites

The Platform may provide links to third-party websites. These third parties and their websites may have different privacy policies, terms and conditions, and business practices than ours. Any dealings or communications with parties other than the Company are solely between you and those third parties. Mention of any third-party product, process, publication, or service on the Site does not constitute or imply endorsement or recommendation by the Company.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India.

Jurisdiction

All disputes, complaints, differences, etc., from India shall be subject to the exclusive jurisdiction of courts in Mumbai or Pune, India and all disputes, complaints, differences, etc., from Outside India shall be subject to the exclusive jurisdiction of courts in Dubai, UAE.

Contact Us

For questions or complaints, feel free to contact us anytime at Khelobindasss@gmail.com. For any changes in your personal information, please contact Customer Service at Khelobindasss@gmail.com. If you forget your password or suspect your Accounts have been compromised, please contact Khelobindasss@gmail.com. Our decision on complaints is final and binding. For grievances, contact the Grievance Officer at Khelobindasss@gmail.com.

Accepting the Terms and Conditions

By using our services, you agree to have read and abide by the above terms and conditions.

Termination by User

You may cease using the Services and terminate your Accounts at any time by writing to us at Khelobindasss@gmail.com and informing us of your intention. Subject to applicable restrictions on Cash Withdrawals per the terms and conditions, the Company will refund any remaining Cash Balance to you at that time.

Thank you!